Refund Policy

At Aalap Electronics, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your order, please review our refund policy below.

1. Cancellation and Refund Requests

If you wish to cancel an order, please contact us as soon as possible. You can reach us by:

Phone: +91 9737448866

Email: support@aalap.com

2. Refund Eligibility

Refunds are applicable only in the following cases:

Wrong Product: If we have sent you a product different from what you ordered.

Damaged Product: If the product you received is damaged.

3. Process for Refunds

To request a refund:

Contact Us: Inform us about the issue with your product by calling +91 9737448866 or emailing us at support@aalap.com.

Return the Product: Ship the product back to us at the address provided below. The product must be returned in its original condition and packaging.

Inspection: Once we receive the returned product, we will inspect it to confirm that the issue falls under our refund policy.

Refund Processing: Upon verification, we will process your refund. The refund amount will be credited to the original payment method used for the purchase.

4. Non-Refundable Items

Please note that refunds will not be issued for products that do not meet the criteria mentioned above.

5. Shipping Costs

Shipping costs for returning the product will be borne by the customer, except in cases where the return is due to an error on our part (e.g., wrong or damaged product).

6. Contact Us

For any questions or concerns regarding refunds, please contact our customer support team:

Phone: +91 9737448866

Email: support@aalap.com

Thank you for shopping with Aalap Electronics. We appreciate your business and are here to assist you with any issues you may encounter.